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Frequently Asked Questions


Q. Recently my water bills appear to be rather high. None of the faucets appear to leak. What else could contribute to a high water bill?

A. You may want to check to see if a toilet is leaking. First, check the water level to ensure that water is not overflowing the tank by way of the overflow pipe. This is the pipe in the middle of the tank. It has small tubing connected to it. If water is running into the overflow, adjust the fill valve to stop the flow approximately one inch below the top of the overflow tube or to the water level mark stamped on the side of the tank.

Second, put a few drops of food coloring into the tank to test the flush valve mechanism. If the water in the bowl changes color within 15-20 minutes, this is an indication that water is leaking into the toilet bowl and that the ball or flapper needs to be replaced.

Another cause of a high water bill is a leak in your main line from street to house, or well to house. Make sure all of the faucets are turned off in your home and not water is running inside. Check the meter at the street to see if it is spinning. If it is there may be a leak in the line.

Q. We live in an older home, and our water pressure has been becoming less and less. How do we fix this or what could be causing the change in pressure?

First question is: Do you have galvanized piping in your home? If you do this could be the problem. The water lines may be rusting themselves closed. After years and years of use the pipes just begin to close up and it may be time to look into repiping the water lines for better flow.

Second question is: Do you have a filter system for your water? If so it may be time to change out your filter and put in a new one.

Q. Spring is finally here and as we took the covers off of our outside hose spigots we noticed that they will not turn off completely. Do we have to replace these or can they be repaired?

A. The Outside Hose Bib’s can be repaired in most cases. If when you turn them all of the way of they continue to drip or slowly run. They may need to have the Bibb washer replaced. Depending on the age of your home and how it was plumbed this may be an easy fix, or you may have to cut a hole in the wall to access the problem. This is something a qualified plumber will be able to diagnose and solve.